MESSAGING
and proof
Great marketing starts with clear messaging and credible proof.
This corner of the blog is about helping BC service businesses explain what they do in plain language, show what makes them different, and back it up with real-world evidence: projects, before/afters, reviews, process snapshots, credentials, and mini case studies.
If you’ve ever felt like your work is excellent but your online presence doesn’t reflect it, this is for you. You’ll find practical ideas to build trust faster, reduce “price shopping,” and make it easy for the right clients in Victoria, Vancouver Island, and across BC to say:
“Yes - these are my people.”
Teach, show, and reassure. Share what you do, what customers can expect, and real examples of your work. The goal is: “If someone needs this, they’ll think of us.” Strategies and messaging differ by platform.
Before/after photos, simple explanations (“here’s what we fixed and why”), customer outcomes, case studies, team faces, and behind-the-scenes process. For BC service businesses, local context (neighbourhoods, weather, seasonal needs) also makes content feel real.
Focus on the process and the outcome: what problem you solved, what steps you took, and what the customer experienced. You can also use “anonymized” stories (“a homeowner in Victoria…”) without naming names.
Consistency beats intensity. A great starting point is 2–3 posts/week plus occasional stories. If you can batch content once per month, it becomes sustainable.
Ask right after a win, keep it simple, and guide with prompts: What was the issue? What did we do? What changed after? Short and specific beats long and generic.
Use clear positioning: who you help, what you do, and what makes your approach different. Then back it up with proof: projects, outcomes, credentials, and client experiences.
